Privacy Policy

Effective Date: January 29, 2026

Menuverse Corporation (“Menuverse,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online ordering platform, website, and related services (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services immediately.

1. Information We Collect

We collect information to provide and improve our Services. The types of information we may collect include:

A. Information You Provide to Us

Account Information: Name, email address, phone number, password, and payment preferences when you register or place an order.

Order Information: Restaurant name, menu selections, delivery address, and payment details.

Business Information (for restaurants): Business name, address, contact person, payment/banking information, and menu data.

Customer Support: Information you provide when contacting us for support or feedback.

B. Information Collected Automatically

Usage Data: IP address, browser type, device information, access times, and pages viewed.

Cookies and Tracking Technologies: We use cookies and similar technologies to personalize your experience, analyze usage, and deliver relevant content or ads. You may disable cookies through your browser settings, but some features may not function properly.

C. Information from Third Parties

We may receive information from payment processors, delivery partners, or other service providers that help us process transactions and fulfill orders.

2. How We Use Your Information

We use the collected information to:

Process and fulfill customer orders

Communicate with users about orders, updates, and promotions

Manage restaurant accounts and service features

Improve, personalize, and enhance our Services

Prevent fraudulent transactions and ensure platform security

Comply with legal obligations and resolve disputes

3. How We Share Information

We do not sell your personal information. We may share data as follows:

With Restaurants: Customer information is shared with restaurants solely to process and fulfill your order.

With Service Providers: Trusted third parties (e.g., payment gateways, hosting providers, delivery services) who perform services on our behalf.

For Legal Reasons: To comply with applicable law, legal process, or government requests.

In Business Transfers: If Menuverse undergoes a merger, acquisition, or sale of assets, user information may be part of the transferred assets.

4. Data Security

We implement industry-standard measures to protect your information against unauthorized access, loss, misuse, or alteration.
While we strive to protect your personal data, no transmission over the Internet or storage system can be guaranteed 100% secure.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Access or request a copy of your personal data

Request correction or deletion of your information

Withdraw consent for data processing (where applicable)

Opt out of marketing communications at any time

To exercise these rights, contact us at privacy@menuverse.com

7. Children’s Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal data from minors. If we learn that we have collected such data, we will delete it promptly.

8. Links to Other Websites

Our platform may link to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

9.  Billing Terms

Menuverse services are billed on an annual billing cycle.

The full annual amount will be debited via ACH according to the agreed billing schedule.

All payments are non-refundable, including partial use or unused time.

10.  Cancellation Policy

Cancellations are only permitted at the end of the current annual billing term.

Mid-cycle cancellations are not allowed and do not relieve the obligation to pay the full annual fee.

Advance written notice is required prior to the renewal date to prevent automatic renewal.

Because Menuverse provides data services, system integrations, platform access, and ongoing technical connections, advance notice is required to properly manage data continuity and system dependencies.

11. Phone Number Privacy Policy:
We respect your privacy and are committed to protecting your personal information.
Use of Information: We use your phone number to send SMS messages regarding your inquiry and customer care related topics
Mobile phone information or opt-in data collected will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes.
Opt-Out: Reply “STOP” to unsubscribe or “HELP” for assistance.
Message Disclosures: Message frequency varies. Message and data rates may apply.
Data Security: Your data is protected and retained only as needed.

By providing your phone number you consent to receive text messages from Menuverse regarding your inquiries, account updates, and other relevant information. Message frequency will vary. Message and data rates may apply. For assistance, reply HELP or contact email:  support@menuverse.tech.   To stop receiving messages, reply STOP. No further messages will be sent. For details, see our Privacy Policy www.menuverse.tech/privacy-policy

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Menuverse Corporation
3800 American Blvd West, Suite 1500
Bloomington, MN 55431
USA

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Continued use of the Services means you accept the updated policy.